Frequently Asked Questions

Every year we:


deliver 7000+ hours of one-on-one academic support

employ 50+ grad students as tutors & strategists

receive 900+ requests for a tutor or strategist

What is the LAP?

The UVic Learning Assistance Program (LAP) is a program that matches students to work one-on-one with skilled tutors and learning strategists . Tutors and strategists work closely with students to help you achieve academic success.

Do I need to be registered with the CAL to access LAP services?

No! LAP services are open to all post-secondary students. We work closely with students who are registered with the Centre for Accessible Learning and with students who are not. We are also open to students at post-secondary institutions outside of UVic, with options for online or in-person tutoring.

What subjects do you have tutors for?

The LAP has tutors in a wide variety of subjects. Complete the Request a tutor or learning strategist form to inquire if we have somebody available to tutor the specific class you’re looking for.

Does tutoring take place in-person or online?

We have both in-person and online options for tutoring and learning strategy. In-person tutoring takes place on the UVic campus. Online tutoring can take place over Zoom, Skype, or whatever works best for you and your tutor. Just let us know your preference when you sign up and we will do out best to accommodate. 

What are your hours?

We’re open Monday to Friday from 9:00am – 4:00pm. You can arrange to meet your tutor or learning strategist at spaces around campus at any time/day that work for both of you.

Where are you located?
We are located in the Campus Services Building (the same building as the Bookstore), and our entrance is on the Ring Rd. side of the building.  Want to check it out on the map? Here’s the link:
Who are our tutors?

Our tutors are typically UVic graduate students. They are content experts, with knowledge of concepts, theories and methods in their fields. We hire people who get excited to work one-on-one with diverse students. Our tutors are trained to focus on YOU, your goals, your strengths, and your preferred approaches.

What is a learning strategist?

Learning Strategists work with students to develop a customized plan to assist with the organizational aspects of university. This could include things such as:

  • Time management
  • Effective studying techniques
  • Exam preparation
  • Reading and writing
  • Motivation and procrastination
  • More!

Just like our tutors, our learning strategists are trained to focus on YOU, your goals, your strengths, and your preferred approaches. Learning strategists typically have a background in Educational Psychology or a related field.

Who can work with a tutor or learning strategist?

Our tutors and learning strategists are available to any post-secondary student.

What is an intro meeting?

An intro meeting is where you:

  1. Meet your tutor or learning strategist
  2. Tell them about your goals for your work together
  3. Set your meeting times for the semester

Intro meetings are free. They take place online or at the Centre for Accessible Learning (CAL) with you and your tutor or learning strategist.

What is an orientation meeting?
The orientation meeting is a one-on-one meeting between you and one of our program coordinators. At this meeting, you can investigate whether the program is right for you, and you can ask any questions you have. During the meeting you’ll also talk about some of the options for tutoring and learning strategists. You’ll discover your strengths as a learner and your goals for your courses. One of the purposes of the meeting is to help us find tutors and/or learning strategists that will be a good fit for you. If you want to move forward with tutoring or learning strategist services, you’ll also go over some paperwork, and we’ll help set up some of your first meetings for the semester.
How can I connect with a tutor?

Fill out the Request a tutor or learning strategist form and we’ll get you set up!

Where and when will I meet my tutor?

Students and tutors commit to a mutually convenient weekly meeting time during their first meeting (the matching meeting). This is intended to continue for the duration of the semester or until the student ends services. Weekly sessions take place in-person on the UVic campus or online, depending on preference and the availability of our tutors and strategists.

How much does it cost?

Tutor and learning strategist sessions cost $50/hour. Orientation and intro meetings are free.

How will I pay for my LAP services?

Students are invoiced at the end of each semester for the total hours they worked with their tutor(s) and strategist. Invoices can be paid online through a secure link that we will email to each student. You can also mail or drop off a cheque made out to the University of Victoria to the address below, or pay with a credit/debit card or exact cash at the CAL front desk.

Learning Assistance Program
Centre for Accessible Learning
University of Victoria
Campus Services Building, Room 150
3800 Finnerty Road (Ring Road)
Victoria BC V8P 5C2

If you need a different method of payment, feel free to contact us after we have sent out the invoices.

If you have received CSG funding to pay for your LAP services, please request a Service Provider Receipt when you make payment on your invoice. 

Are there funding options available?

If you are registered with the CAL, check in with your advisor to see if you might be eligible to receive tutoring through Canada Student Grants.

What are some other tutoring options for UVic students?
TutorFind tutoring services

UVic Career Services website and other community services.

After entering the link above, you will need to click on the following: >Student/Alumni (fill in netlink ID) >Career (at the top of the page) >Tutor Registry >Search Available Tutors

University of Victoria Learning Commons

How do I find out more about the Notetaking Program?

Check our Full-Serve Notetaking page here or email the notetaking program directly if you can’t find what you are looking for:

Didn't find what you were looking for? Ask us here!