Action Required – Webmail Account Verification

This email might look like it came from UVic, but in reality it’s a phishing email that leads to a fake CAS login page. Notice how the email threatens you with account deletion if you do not act immediately–the phisher is trying to trigger your fight-or-flight reaction to make you act hastily and do something that isn’t in your best interest. If a message leaves you with a feeling of fear, urgency or panic, try to pause for a moment and take a few deep breaths before you click or reply, then examine the message to see if there are any red flags.

In addition to the urgent and threatening language, other signs that this message is a phish are:

  • The sender address: although the email claims to be from UVic, the email came from an educational institution in Poland (probably a compromised account)
  • The generic, impersonal greeting
  • The link destination: hovering over the link shows it does not go to a site from UVic or Microsoft

If you clicked on the link from this email, contact the Computer Helpdesk or your department’s IT support person immediately, especially if you entered your username and password.

Webmail account verification phishing email that pretends to be from UVic IT support

From: University of Victoria <[redacted].edu.pl>
Subject: Action Required – Webmail Account Verification

You don’t often get email from [redacted].edu.pl. Learn why this is important

Dear User,

As part of the update to our Webmail platform for the year 2025, we kindly invite you to verify your account to ensure its proper functionality.

  • VERIFY MY ACCOUNT [link]

Please note that all unverified accounts will be considered inactive and will be deleted within 72 hours of receiving this message.

We appreciate your understanding and remain available for any assistance you may require.

Best regards,
IT Support Team University of Victoria

Charitable donation / Airstream trailer

This scam has been circulating recently on campus. It is not a new idea but a variation of the well-known “Piano scam” and “Welding machine” scam.
The scenario is the same – something expensive is donated, and you only have to pay the delivery fee. You send the money, and you never see any piano, welder, or trailer.
They usually pretend to be some UVic faculty or staff, helping a colleague or relative to donate the goods. In this case, they also used the name of a UVic person, which is redacted in the screenshot below.
Please stay vigilant to such offers that sound too good to be true, and if in doubt, consult with your desktop support person or the UVic helpdesk.

 

Subject: Charitable donation

Dear Faculty/Staff,

I hope this email finds you well. I am writing to inform you that One of our staff at University of Victoria, Ms Monica M. Margaillan, has expressed her willingness to donate her late father’s 2014 Airstream Sport 16′ Travel Trailer. 7000 miles, Sleeps 4. Has a color TV, radio, microwave, propane heater, electric AC/heater unit. If you are interested this airstream Sport, please indicate your interest by sending an email to (<redacted>@outlook.com) to arrange inspection and delivery or pickup with a moving company.

NB: Please write Mrs Monica with your personal email for a swift response.

Sincerely,

<redacted>
Member of the Board
University of Victoria