Request for refund

This phish was received by many UVic mailboxes this morning. It seems to come from a UVic address, but there is no such address – it is spoofed by the external sender. They set however an external “reply-to” address. Please do not reply with anything and do not open the attachment. The zip contains a malicious file loaded with trojans.

Hello!

I hope this email finds you well. I am writing this mail to inform you that the item i purchased has been damaged.
if i wish to return it and get a refund, i would like to know the procedure. I tried contacting the phone number, but
none of my calls was answered.

I would appreciate it if you could look into this and get in touch with me as soon as possible.

Attached is the proof of the damaged item.

Thanks.

Peterson Webley..