This email was received this morning. In the subject line, the ticket no. (in curly brackets) varies by the recipient.
As typical of phishing emails, this email also has signs that reveal it to be phish. External sender (check the email), no greeting, creating a sense of urgency, the link is external (never click on the links, always check by hovering over it), no legit signature.
You can protect yourself just by taking a moment and looking for the phishing signs. Never be in a hurry to take the action suggested by the email, there is a reason why phishers create urgency situation emails. If in doubt, contact helpdesk or your DSS.
