Ryerson University has compiled a how-to guide for Google Chat, Zoom and Skype. These are online platforms widely used by students and non-students. It includes common troubleshooting solutions for audio and accessibility.
Google document: https://docs.google.com/document/d/155L3Qj40fPfXxSOy60ZHXrs77YfVM2eOzu3jemUYZgk/edit
