Community Health Resources

We recognize that living through and sharing personal stories of extreme weather events can be triggering for many individuals. Please access resources below if help is needed.

Please Note: This page is not a complete list of available resources, and there are other options not included that may be accessed.

For Immediate Help in British Columbia:

  1. 310 Mental Health Support – 310-6789 (No Area Code Needed) Provides a toll-free number connecting callers to a BC crisis line. Offers emotional support, information on appropriate referral options, and a wide range of support relating to mental health concerns.
  2. Crisis Intervention and Suicide Prevention Centre of British Columbia – 1-800-784-2433 Provides a confidential, 24-hour-toll-free-crisis line for people who are feeling suicidal, are concerned for someone who might be suicidal, or for emotional support
  3. Canada-Wide Suicide Crisis Helpline – 9-8-8 Available 24/7, 365 day of the year.
  4. Healthlink BC Services – 8-1-1 Free Health Information and Advice

Regional Supports  

Vancouver Island/Island Health 

Name Location Resource Description Contact Information 
Vancouver Island Crisis Line Vancouver Island   1-888-494-3888 
Esquimalt
Neighborhood House 
Greater Victoria Area Offers free counselling to adults living in the Greater Victoria Area 250-385-2635  Info@enh.bc.ca  
Pacific Centre Family Services Association  Greater Victoria Area, primarily the West Shore and Sooke Regions Offers affordable community counselling options 250-478-8357 Pacificcentre@pcfsa.org 
Hiiye’yu Lelum (House of Friendship) Society Cowichan Valley Offers low barrier, no cost counselling to adults 250-748-2242 
Salt Spring Island Community Services Salt Spring Island Community Counselling Program allows flexibility to accommodate individuals that may face barriers that prevent them from accessing counselling 250-537-9971 
Vancouver Island Mental Health Society Nanaimo A non-profit organization that has been providing services in the Nanaimo region for more than forty years 250-758-8711 
Vancouver Island Counselling Centre for Immigrants and Refugees (VICCR) Victoria, BC Offers counselling services on a sliding fee scale, and for free when needed. Info@viccir.org   778-404-1777 

Northern BC/Northern Health 

Name  Location Resource Description Contact Information 
Prince George Native Friendship Centre Prince George Supportive Counselling and Assessment is flexible, available in an outreach format and incorporate Indigenous healing 250-564-3568 
Info@pgnfc.com 
Carrier Sekani Family Services Prince George Counselling program that accepts anyone through the policy of “every door is the right door”  Free of charge 250-563-3360 
Quesnel Women’s Resource Centre Quesnel Offers counselling services to people who may have difficulty accessing other counselling in the community  250-992-8472  
QWRC@shawcable.com 
Dze L K’ant Friendship Centre Society Houston Mental Health  Counselling and supports in Houston for Individuals, couples and families who wants a third party for support, coping, and problem  250-847-5211  Reception ext. 200  Info@dzelkant.com 

Interior BC/Interior Health  

Name Location Resource Description Contact Information 
BC Interior Crisis Line  Interior BC Crisis Hotline for people living in Interior BC Crisis Support  General Population  Serves Adults  1-888-353-2273 
Canadian Mental Health Association Kelowna & Kamloops Virtual counselling services are available free of charge to individuals, couples, families and caregivers of youth who are struggling Kelowna: 250-861-3644  
Kamloops:
250-374-0440 
https://bc.cmha.ca/mental-health/mental-health-information/ 
Yellowhead Community Services – Thompson Valley  Thompson Valley (Clearwater) Provides free counselling for adults, children and youth 250-674-2600 
Circle of Indigenous Nations Society  Castlegar Offering programs rooted in Indigenous practices that strengthen cultural connection and support holistic healing and learning 1-877-904-2634 

Youth Specific Resources 

  1. Foundry Virtual   Access province-wide virtual services with counselling, peer support, family support, groups and workshops for young people 12 to 24 and their caregivers. All services are free and confidential, and may be accessed through the Foundry BC app, chat, phone or video calls 
  2. Kids Help Phone   1 800 668 6868 or text 686868  Crisis Line: 1 800 784 2433 

Indigenous Specific Supports  

Name  Location Resource Description  Contact Information  
Hope for Wellness Help Line National Offers immediate help to all Indigenous people across Canada 1-855-242-3310 Or Confidential Chat with a counsellor at hopeforwellness.ca 
Metis Crisis Line BC-Wide (Service of Metis Nation BC) A place where you can talk, trust, and feel safe 1-833-638-4722 
Tsow-Tun Le Lum Society  National  Provides confidential outreach services such as counselling, cultural support, and personal wellness programs Phone, Video, or Other Means as needed   
Kuu-Us Crisis Line Society  National Provides crisis services for Indigenous people across BC Adults/Elders Line: 250-723-4050 Youth Line: 250-723-2040 Toll free: 1-800-588-8717  www.kuu-uscrisisline.com  
National Indian Residential School Crisis Line National Support to former Indian Residential School students and their families 1-866-925-4419 

General Resources 

Name Location Resource Description Contact Information 
All Sorts: Tips for Coping After a National Disaster International, Based in New Zealand Information, Resources, and Tips for coping with natural disasters allsorts.org.nz/tips-for-coping-after-a-natural-disaster  
ASPR: Disaster Behavioral Help  International, Online Services Resources and guidance for stress management after disasters from the Administration for Strategic Preparedness and Response aspr.hhs.gov/behavourial-health 
Badge of Life Canada National, Online Services  Weekly online peer support group sessions for public safety personnel and/or their adult family members. badgeoflifecanada.org/peer-support 
Canada Drug Rehab Addictions Services Directory  National, Online Services Free online directory of alcohol and drug rehab programs and other addiction-related services in Canada canadadrugrehab.ca  
Canadian Institute for Public Safety Research and Treatment  National, Online Services Knowledge hub of mental health information for public safety personnel. cipsrt-icrtsp.ca  
Canadian Mental Health Association (British Columbia) British Columbia CMHA BC provides a list of mental health resources and education/information about mental health bc.cmha.ca  
Care to Speak  British Columbia A peer-based phone, text, and web chat service providing free and confidential support to health and social support workers in BC careforcaregivers.ca/caretospeak  
Communitas Supportive Care Society  British Columbia  Online and in-person peer support groups for mental health recovery.  peersupportcsc.com  
Here to Help  British Columbia  Provides mental health and substance use information and connections to resources in BC Acts a resource hub, for the general population heretohelp.bc.ca