This month’s EFAP newsletter is now out. The topic is: Hope and help for depression: https://www.livewell.optum.com/member/toolbox/docs/2016SeptemberNewsletterEN.pdf
How do I access EFAP?
Access EFAP through online resources, e-counselling, telephone counselling, and face-to-face counselling. For access to the online services the username is: healthy. For telephone and in-person counselling – call 1-800-663-9099.
UVic acknowledges that Optum is committed to equity, dignity and inclusion. As such, Optum has counsellors who have experience supporting people from a diverse range of cultural backgrounds, including our indigenous communities, and will be pleased to ensure that this is a consideration when making a referral to a counsellor if deemed to be important to those accessing their services.
- Employee and family wellness program
- Online health and wellness tools
- e-Counselling
- Telephonic counselling
What is the cost?
This is a 100% employer covered benefit for regular continuing (including part-time) employees and their dependents.
The EFAP benefit covers the cost of short-term counseling sessions. If longer term or more specialized counseling is required, you will be referred to a community resource that you can afford.
For further details, please contact the Benefits Office or Optum PPC Canada.