At your first WestlawNext Canada signon after May 21st, you may see a pop-up screen asking you to change your password. This is a periodic refreshing required by WestlawNext Canada. The process is simple and takes only a couple of minutes, but it must result in a completely different password.
When you open WestlawNext Canada
- Go to the Forgot Password screen and select “forgot password”
- Enter username and email address
- Answer 3 security questions
- Enter the username and the temporary password sent to you via email. Enter new password.
- Sign back into OnePass with your new password!
If you have questions about the process, Thomson Reuters has a dedicated line to support this effort: 1-800-934-9378.