Office 365 at UVic
OneDrive is a cloud storage service that allows you to store your files securely in one place and then access them virtually anywhere.
When you sign up for a UVic Microsoft Office 365 account, you will be automatically provisioned with a OneDrive account.
It is very important to back up your OneDrive account.
See our OneDrive Quick Start Guide.
Who can use OneDrive
OneDrive is available to all faculty, staff, and students who sign up for a UVic Microsoft 365 account.
For more information, see the OneDrive FAQ below.
How to get a OneDrive account
You are automatically provisioned with a OneDrive account when you sign up for a UVic’s Microsoft 365 account.
How to sync files
Important: To avoid losing data due to failed syncing, please follow all guidelines from Microsoft on how to properly name files and identify sync problems:
- Restrictions and limitations in OneDrive and SharePoint
- How to Identify and Fix OneDrive sync problems
For PC users, see Microsoft’s how to Sync files with OneDrive in Windows documentation.
For Mac users, see Microsoft’s how to Sync files with OneDrive on Mac OS X documentation.
For Linux users, see OneDrive Client for Linux download and installation instructions.
How to share files and folders
See Microsoft’s how to Share OneDrive files and folders documentation.
How to back up your OneDrive account
It is very important to have a backup of your OneDrive account.
See Microsoft’s documentation on Syncing files with OneDrive in Windows and Syncing files with OneDrive on Mac and contact the Computer Help Desk if you have any questions.
Migrating your OneDrive data
Once you graduate, retire from, or otherwise leave UVic, you will lose access to your UVic Microsoft account, including your OneDrive.
You can migrate your OneDrive data by syncing your UVic OneDrive account to a personal OneDrive account or by downloading your OneDrive files to your device.
See UVic’s documentation for step-by-step guides:
See Microsoft’s support documentation for step-by-step guides:
How to download your OneDrive files
How to export your OneNote notebooks
Please contact helpdesk@uvic.ca for further assistance.
OneDrive FAQ
How do I get a OneDrive account?
You automatically get a OneDrive account when you sign up for UVic’s Office 365 service. To do this, login with your UVic NetLink ID to UVic Online Services to sign up for a UVic Office 365 account.
Where can I get help with my OneDrive account?
For assistance with your OneDrive account, email helpdesk@uvic.ca. You can also take a look at Microsoft’s OneDrive video training.
Is OneDrive a replacement for UVic's personal home file storage or departmental file storage?
UVic OneDrive data is stored at rest in Canada. UVic Microsoft 365 content, including OneDrive data, is backed up for UVic faculty and staff.
Please work with your department and refer to UVic’s Information Security Policy to determine the suitable data storage location for your specific use case.
Can I use OneDrive, Microsoft 365, or Teams to store and/or share highly confidential data?
Please review the University Information Security Classifications Procedure contained in University Policy IM7800 or GV0235 and assess with your administrative authority or supervisor how you can meet the requirements for security arrangements for a given classification level.
The University of Victoria’s Microsoft 365 tenant stores in data in Canada.
Can academic work be shared between instructors and students?
Sharing files with students is possible but please be aware of guidelines for cloud-based educational technologies. Contact Technology Integrated Learning for more information.
How much storage is available on OneDrive?
100 GB.
Can I co-author a document?
Yes, you can real-time co-author documents with your colleagues. See the Microsoft documentation on how to share the document and invite others to edit it with you.
Are my files and conversations in OneDrive secure?
You must abide by UVic’s record management policies, including IM 7200, IM 7700, and IM 7800, while using OneDrive and Office 365. OneDrive is built on the Office 365 hyper-scale, enterprise-grade cloud, delivering the advanced security and compliance capabilities. Data is encrypted in transit and at rest. You can read more about security and compliance in Microsoft’s documentation found here.
What kind of files can I store in OneDrive?
Please contact the Computer Help Desk for assistance with this.
Are my files in OneDrive FIPPA compliant?
All OneDrive files in your UVic Microsoft 365 account are stored in Canada, however, some automated processing may occur outside of Canada. You can read more about privacy in Microsoft’s documentation found here.