Overview

Our techniques

We used multiple techniques throughout our study. These included virtual interviews, team-based mapping, document analysis and information/workflow analysis.  We also worked with our industry partner to develop a portal that included patient measures and educational articles. Over a 4-month period, we asked patients to use the portal. We interviewed them over this time to find out how the  information in portal was being used during their care visits.  We also met with providers to find out how the patient measures was currently being used and could be better integrated into their practice.

Davis S, Antonio M, Smith M et al. (2022). Paving the way for electronic patient-centered measurement in team-based primary care: Integrated knowledge translation approach. JMIR Form Res 18;6(3): e33584 doi: 10.2196/33584.  Images and text are excerpts from our published paper and can be reproduced under the Creative Commons Attribution 4.0 licence.

Patient-Centred Measures

For the study, we looked at measures that patients complete on mental health.  These included the PHQ-9 and GAD-7, as they are two measures that are commonly used within British Columbia health authorities, and both have been tested for validity.  PHQ-9 is the Patient Health Questionnaire that contains nine questions focused on depression.   GAD-7 is the Generalized Anxiety Disorder questionnaire that asks seven questions related to anxiety.

We also included the PROMIS measure on self-efficacy, which asked patients four questions on their confidence in managing symptoms.

Patients were also provided with a self-action plan on depression which asked people about current challenges and realistic goals they could set to overcome these challenges.