{"id":254744,"date":"2024-11-27T21:15:00","date_gmt":"2024-11-27T21:15:00","guid":{"rendered":"https:\/\/onlineacademiccommunity.uvic.ca\/uviclearn\/?p=254744"},"modified":"2025-09-09T21:04:32","modified_gmt":"2025-09-09T21:04:32","slug":"student-survey","status":"publish","type":"post","link":"https:\/\/onlineacademiccommunity.uvic.ca\/uviclearn\/technology\/student-survey\/","title":{"rendered":"Understanding student technology needs: Initial findings from the student technological needs survey"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F0F0F0&#8243; custom_padding=&#8221;19px|15px|11px|15px|false|false&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_blurb title=&#8221;Overview&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;25px&#8221; content_max_width=&#8221;1100px&#8221; module_id=&#8221;tip4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h2&#8243; header_text_align=&#8221;left&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;1%|1%|2%|1%|false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>In March 2024, UVic launched a<em> Student Learning Technological Needs Survey,<\/em> asking students about their technology use and needs. A collaboration between Learning and Teaching Innovation (LTI), University Systems, and University Libraries, the survey explored how students access tools, what they rely on most, and how these insights can shape UVic\u2019s digital learning strategy. The goal was to improve the student experience with technology and boost digital skills.<\/p>\n<ul>\n<li>The survey received participation from 2734 students (2588 undergraduate and 146 graduate students).<\/li>\n<li>Responses were anonymous and confidential.<\/li>\n<li>The estimated completion rate was 68%.<\/li>\n<li>The survey consisted of quantitative components, with certain questions including a \u2018other (please specify)\u2019 field for comments.<\/li>\n<\/ul>\n<p>Discover the full findings and how your feedback is shaping the future of digital learning at UVic.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>Topics and key insights<\/h2>\n<p>[\/et_pb_text][et_pb_slider arrows_custom_color=&#8221;#005493&#8243; dot_nav_custom_color=&#8221;#28A745&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|600|||||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#005493&#8243; header_font_size=&#8221;20px&#8221; body_text_align=&#8221;left&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; background_color=&#8221;#FFFFFF&#8221; hover_enabled=&#8221;0&#8243; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_slide heading=&#8221;Demographic information&#8221; image=&#8221;https:\/\/onlineacademiccommunity.uvic.ca\/uviclearn\/wp-content\/uploads\/sites\/5358\/2025\/09\/Tech-Needs-images.gif&#8221; image_tablet=&#8221;https:\/\/onlineacademiccommunity.uvic.ca\/uviclearn\/wp-content\/uploads\/sites\/5358\/2024\/11\/Tech-Needs-images.gif&#8221; image_phone=&#8221;https:\/\/onlineacademiccommunity.uvic.ca\/uviclearn\/wp-content\/uploads\/sites\/5358\/2024\/11\/Tech-Needs-images.gif&#8221; image_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221; theme_builder_area=&#8221;post_content&#8221; title_text=&#8221;Tech Needs images&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span class=\"TrackedChange SCXW8887576 BCX0\"><span data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" class=\"TextRun SCXW8887576 BCX0\"><span class=\"NormalTextRun SCXW8887576 BCX0\">95% of <\/span><\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" class=\"TextRun SCXW8887576 BCX0\"><span class=\"NormalTextRun SCXW8887576 BCX0\">respondents <\/span><\/span><span class=\"TrackedChange SCXW8887576 BCX0\"><span data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" class=\"TextRun SCXW8887576 BCX0\"><span class=\"NormalTextRun SCXW8887576 BCX0\">were <\/span><\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" class=\"TextRun SCXW8887576 BCX0\"><span class=\"NormalTextRun SCXW8887576 BCX0\">undergraduate students<\/span><span class=\"NormalTextRun SCXW8887576 BCX0\">. <\/span><span class=\"NormalTextRun SCXW8887576 BCX0\">T<\/span><span class=\"NormalTextRun SCXW8887576 BCX0\">he Faculty of Social Sciences <\/span><\/span><span class=\"TrackedChange SCXW8887576 BCX0\"><span data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" class=\"TextRun SCXW8887576 BCX0\"><span class=\"NormalTextRun SCXW8887576 BCX0\">had the<\/span><\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" class=\"TextRun MacChromeBold SCXW8887576 BCX0\"><span class=\"NormalTextRun SCXW8887576 BCX0\"> <\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" class=\"TextRun SCXW8887576 BCX0\"><span class=\"NormalTextRun SCXW8887576 BCX0\">highest response rate (22%), followed by <\/span><span class=\"NormalTextRun SCXW8887576 BCX0\">Science<\/span><span class=\"NormalTextRun SCXW8887576 BCX0\"> (15%). In terms of age groups, individuals aged 22 to 25 <\/span><span class=\"NormalTextRun SCXW8887576 BCX0\">comprised<\/span><span class=\"NormalTextRun SCXW8887576 BCX0\"> the largest proportion, accounting for 52%<\/span><span class=\"NormalTextRun SCXW8887576 BCX0\">. <\/span><\/span><\/p>\n<p><span data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" class=\"TextRun SCXW8887576 BCX0\"><span class=\"NormalTextRun SCXW8887576 BCX0\"><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">The largest group represented were students from<\/span><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"> Social Sciences (22%), <\/span><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">followed by <\/span><span class=\"OYPEnA font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Science (15%)<\/span><\/span><\/span><\/p>\n<p>[\/et_pb_slide][et_pb_slide heading=&#8221;Assistive technologies used to complete academic work&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><strong>Visual &amp; text:\u00a0<\/strong>Screen readers, closed captions, digital magnifiers, screen color filters; Speed adjustment for video playback<\/p>\n<p><strong>Writing &amp; communication: <\/strong>Voice-to-text software (e.g., Dragon Naturally Speaking), voice recorders;\u00a0Text-to-speech software, word prediction, grammar\/spell check tools (e.g., Grammarly)<\/p>\n<p><strong>Note taking:\u00a0<\/strong>Digital note-taking, lecture recordings, transcription services; AI assistants, text mining tools, pen input tablets<\/p>\n<p><strong>Environmental &amp; sensory:\u00a0<\/strong>Noise-canceling headphones, quiet exam spaces; Adjustments for ADHD (distraction-reduced environments)<\/p>\n<p>[\/et_pb_slide][et_pb_slide heading=&#8221;Device used to complete academic work&#8221; button_text=&#8221;Click Here&#8221; image=&#8221;https:\/\/onlineacademiccommunity.uvic.ca\/uviclearn\/wp-content\/uploads\/sites\/5358\/2024\/11\/Tech-Needs-images-1.gif&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" class=\"TextRun SCXW144773560 BCX0\"><span class=\"NormalTextRun SCXW144773560 BCX0\">The Apple MacBook laptop is the most used device for completing academic work, accounting for 34% of student usage. Most students (98%) have access to their primary device to complete their work. The Apple iPhone (23%) is a popular secondary device among students.<\/span><\/span><\/p>\n<p>[\/et_pb_slide][et_pb_slide heading=&#8221;Main issues encountered using technology to complete academic work&#8221; button_text=&#8221;Click Here&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span data-contrast=\"auto\">The majority of student devices (91%) adequately meet their needs for completing academic work. Some students have encountered situations such as; loss of internet connectivity (38%), not equipped to perform a task needed for a course (25%), could not run the required software (22%), device not working (20%), and app\/tool compatibility issues with assistive technology (19%).<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\"><\/span><\/p>\n<p>[\/et_pb_slide][et_pb_slide heading=&#8221;Online tools needed for coursework&#8221; button_text=&#8221;Click Here&#8221; image=&#8221;https:\/\/onlineacademiccommunity.uvic.ca\/uviclearn\/wp-content\/uploads\/sites\/5358\/2024\/11\/Tech-Needs-images-2.gif&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" class=\"TextRun SCXW254971267 BCX0\"><span class=\"NormalTextRun SCXW254971267 BCX0\">Students prioritize Brightspace, Microsoft Office applications (including Word, Excel, PowerPoint, Teams, and OneDrive), and Zoom for their academic work. Additionally, <\/span><span class=\"NormalTextRun SCXW254971267 BCX0\">just under <\/span><span class=\"NormalTextRun SCXW254971267 BCX0\">30%<\/span><span class=\"NormalTextRun SCXW254971267 BCX0\">. of students <\/span><span class=\"NormalTextRun SCXW254971267 BCX0\">reported benefits to using<\/span><span class=\"NormalTextRun SCXW254971267 BCX0\"> lecture capture tools like Echo 360. <\/span><span class=\"NormalTextRun SCXW254971267 BCX0\">51% of <\/span><span class=\"NormalTextRun SCXW254971267 BCX0\">students shared that they discovered <\/span><span class=\"NormalTextRun SCXW254971267 BCX0\">new technologies<\/span><span class=\"NormalTextRun SCXW254971267 BCX0\"> through word of mouth with peers or friends.<\/span><\/span><span class=\"EOP SCXW254971267 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>[\/et_pb_slide][et_pb_slide heading=&#8221;Online class materials&#8221; button_text=&#8221;Click Here&#8221; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" class=\"TextRun SCXW61669014 BCX0\"><span class=\"NormalTextRun SCXW61669014 BCX0\">Students primarily engage in academic work through in-person <\/span><span class=\"NormalTextRun SCXW61669014 BCX0\">meetings. However, l<\/span><span class=\"NormalTextRun SCXW61669014 BCX0\">ecture materials, including presentation slides (PPT), notes, videos, and audio, are considered crucial by students, with<\/span><span class=\"NormalTextRun SCXW61669014 BCX0\"> just under<\/span><span class=\"NormalTextRun SCXW61669014 BCX0\">\u202f6<\/span><span class=\"NormalTextRun SCXW61669014 BCX0\">6<\/span><span class=\"NormalTextRun SCXW61669014 BCX0\">%\u202femphasizing the importance of online access for their learning.<\/span><\/span><\/p>\n<p>[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F0F0F0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>What tools would be important for learning?<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf00c;||fa||900&#8243; icon_color=&#8221;#ffffff&#8221; image_icon_background_color=&#8221;#005493&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;16px&#8221; content_max_width=&#8221;100%&#8221; module_id=&#8221;tip1&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#005493&#8243; image_icon_custom_padding=&#8221;8px|8px|8px|8px|false|false&#8221; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; use_circle=&#8221;on&#8221; circle_color=&#8221;#f5aa1c&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#005493&#8243; image_icon_background_color__sticky=&#8221;#005493&#8243; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><strong>23%\u00a0 <\/strong>GenAI or large language models<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf00c;||fa||900&#8243; icon_color=&#8221;#ffffff&#8221; image_icon_background_color=&#8221;#005493&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;16px&#8221; content_max_width=&#8221;100%&#8221; module_id=&#8221;tip1&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#005493&#8243; image_icon_custom_padding=&#8221;8px|8px|8px|8px|false|false&#8221; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; use_circle=&#8221;on&#8221; circle_color=&#8221;#f5aa1c&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#005493&#8243; image_icon_background_color__sticky=&#8221;#005493&#8243; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><strong>26%\u00a0 <\/strong>Social media<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf00c;||fa||900&#8243; icon_color=&#8221;#ffffff&#8221; image_icon_background_color=&#8221;#005493&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;16px&#8221; content_max_width=&#8221;100%&#8221; module_id=&#8221;tip1&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#005493&#8243; image_icon_custom_padding=&#8221;8px|8px|8px|8px|false|false&#8221; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; use_circle=&#8221;on&#8221; circle_color=&#8221;#f5aa1c&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#005493&#8243; image_icon_background_color__sticky=&#8221;#005493&#8243; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><strong>25%\u00a0\u00a0<\/strong>Online graphic design tools<\/p>\n<p>[\/et_pb_blurb][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf00c;||fa||900&#8243; icon_color=&#8221;#ffffff&#8221; image_icon_background_color=&#8221;#005493&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;16px&#8221; content_max_width=&#8221;100%&#8221; module_id=&#8221;tip1&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#005493&#8243; image_icon_custom_padding=&#8221;8px|8px|8px|8px|false|false&#8221; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; use_circle=&#8221;on&#8221; circle_color=&#8221;#f5aa1c&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#005493&#8243; image_icon_background_color__sticky=&#8221;#005493&#8243; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><strong>48%\u00a0 <\/strong>Google Drive<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; width=&#8221;50%&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe033;||divi||400&#8243; icon_color=&#8221;#ffffff&#8221; image_icon_background_color=&#8221;#28A745&#8243; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;16px&#8221; content_max_width=&#8221;90%&#8221; module_id=&#8221;tip1&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#005493&#8243; image_icon_custom_padding=&#8221;8px|8px|8px|8px|false|false&#8221; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; use_circle=&#8221;on&#8221; circle_color=&#8221;#f5aa1c&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#005493&#8243; image_icon_background_color__sticky=&#8221;#005493&#8243; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><strong>30%\u00a0 <\/strong>Found lecture capture or Echo360 recording useful\u00a0<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>Other recommendations and resources<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span class=\"NormalTextRun SCXW148620742 BCX0\">The Apple iPhone is a widely used secondary device among students, with<\/span><span class=\"NormalTextRun SCXW148620742 BCX0\"> just under<\/span><span class=\"NormalTextRun SCXW148620742 BCX0\"> 2<\/span><span class=\"NormalTextRun SCXW148620742 BCX0\">4<\/span><span class=\"NormalTextRun SCXW148620742 BCX0\">% <\/span><span class=\"NormalTextRun SCXW148620742 BCX0\">utilizing<\/span><span class=\"NormalTextRun SCXW148620742 BCX0\"> it for academic purposes. To enhance accessibility,<\/span><span class=\"NormalTextRun CommentStart CommentHighlightPipeRest CommentHighlightRest SCXW148620742 BCX0\"> Brightspace and other relevant UVic academic websites should be <\/span><span class=\"NormalTextRun CommentHighlightRest SCXW148620742 BCX0\">optimized<\/span><span class=\"NormalTextRun CommentHighlightRest SCXW148620742 BCX0\"> for iPhone compatibility.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe060;||divi||400&#8243; icon_color=&#8221;#002754&#8243; image_icon_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;30px&#8221; content_max_width=&#8221;90%&#8221; module_id=&#8221;tip1&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#005493&#8243; image_icon_custom_padding=&#8221;||||false|false&#8221; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; use_circle=&#8221;on&#8221; circle_color=&#8221;#f5aa1c&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#005493&#8243; image_icon_background_color__sticky=&#8221;#005493&#8243; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><a href=\"https:\/\/onlineacademiccommunity.uvic.ca\/uviclearn\/technology\/using-the-brightspace-pulse-app\/\">Learn about our Brightspace pulse app<\/a><\/p>\n<p>[\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span data-contrast=\"auto\" xml:lang=\"EN-CA\" lang=\"EN-CA\" class=\"TextRun SCXW141736479 BCX0\"><span class=\"NormalTextRun SCXW141736479 BCX0\">Some students shared experiences where their primary devices lost internet connection during class sessions, quizzes, or exams.<\/span><\/span><\/p>\n<p>[\/et_pb_text][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe060;||divi||400&#8243; icon_color=&#8221;#002754&#8243; image_icon_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;30px&#8221; content_max_width=&#8221;90%&#8221; module_id=&#8221;tip1&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#005493&#8243; image_icon_custom_padding=&#8221;||||false|false&#8221; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; use_circle=&#8221;on&#8221; circle_color=&#8221;#f5aa1c&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#005493&#8243; image_icon_background_color__sticky=&#8221;#005493&#8243; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><a href=\"https:\/\/www.uvic.ca\/systems\/support\/internettelephone\/wireless\/index.php\">Access the internet and connectivity status<\/a><\/p>\n<p>[\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span class=\"NormalTextRun SCXW78764445 BCX0\">When students <\/span><span class=\"NormalTextRun SCXW78764445 BCX0\">encounter<\/span><span class=\"NormalTextRun SCXW78764445 BCX0\"> technology-related issues, they often seek informal <\/span><span class=\"NormalTextRun SCXW78764445 BCX0\">assistance<\/span><span class=\"NormalTextRun SCXW78764445 BCX0\"> when <\/span><span class=\"NormalTextRun SCXW78764445 BCX0\">encountering<\/span><span class=\"NormalTextRun SCXW78764445 BCX0\"> technology-related issues, such as asking peers, friends, or conducting online searches.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe060;||divi||400&#8243; icon_color=&#8221;#002754&#8243; image_icon_background_color=&#8221;RGBA(255,255,255,0)&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;30px&#8221; content_max_width=&#8221;90%&#8221; module_id=&#8221;tip1&#8243; _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#005493&#8243; image_icon_custom_padding=&#8221;||||false|false&#8221; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; use_circle=&#8221;on&#8221; circle_color=&#8221;#f5aa1c&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#005493&#8243; image_icon_background_color__sticky=&#8221;#005493&#8243; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><a href=\"https:\/\/www.uvic.ca\/systems\/about\/hours.php\" target=\"_blank\" rel=\"noopener\">Learn about the Computer Help Desk services and hours<\/a><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In March 2024, UVic launched a Student Learning Technological Needs Survey, asking students about their technology use and needs. 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