Living our Values and Service Excellence
Wency hosted a Town Hall session for all University Systems staff in October. The session was fun and informative with a Jeopardy game to help us learn about our new Service Plan. We also had the opportunity to meet new staff in Systems and take our departmental photo together.
We have attended VPFO “Meet the Team” events for Facilities Management, Campus Security, and Financial Services and Financial Planning and Operations – on December 11th, it’s our turn! Our own “Meet the Team” committee, led by Marcus Greenshields and representatives from each unit in Systems, met in October to kick-start event planning. If you have ideas for the event, please pass them along to your unit representative!
Nav Bassi hosted a Lunch and Learn for VPFO on cyber security. Nav provided helpful tips for how we can all better secure our home and work environments to a full house. More information about VPFO Lunch and Learns can be found through the VPFO website.
University Systems staff celebrated Halloween in style. Nice costumes!
Photo Credit: Colin Newell
Accomplishments
In October, Network Services changed how IP addresses are assigned on the campus wireless service to distinguish between staff and students. Faculty/staff will now receive an address from one pool, while students will be served by another. This change will allow service providers on campus to adjust security policy based on the type of user. A similar change was implemented on the VPN service in September.
Desktop Support staff have been working with Client Technologies and External Relations to upgrade all of the Digital Signage on campus to a new service hosted in the BCNet EduCloud service. This involved upgrading the software on 75 Digital Signage players across campus and pointing them at the new service hosted in the BCNet EduCloud service.
The Identity Management team has performed Sailpoint IdentityIQ upgrade. The IdentityIQ application provides the basis for our identity governance and administration controls at UVic. These controls provide account-lifecycle onboarding and role-management capability for all staff, faculty, students, researchers, alumni, and affiliates in our community. These capabilities ensure that our user profiles gain and lose the correct set of roles to allow access to only those UVic applications that our users are allowed to access.
Development Services worked together with University Communications + Marketing to successfully complete transition to HTTPS for the UVic website. This upgrade ensures our web content is delivered over secure, encrypted channel.
Desktop Support Services completed project PC0767 – The Law Centre Remote Desktop Server upgrade. This project upgraded the Law Centre’s Remote Desktop server to an new Windows Server 2012 and Office 2016. The Law Centre staff and students are now using a newer more secure Remote Desktop Server for their work at the Law Centre.
Desktop Support Services staff helped to plan and deploy more Ricoh Multifunction Devices to departments on campus. More than 100 devices have now been deployed and configured on a secure UVic printing network. Thanks to Data Centre Services and NETS for their work to create and support the device management tool, print queues, and printing network.