What Can We Learn from Quality Requirements in ISO/TS 82304-2 for Evaluating Conversational Agents in Healthcare?

Publication alert! IALH Research Fellows Elizabeth Borycki and Andre Kushniruk have collaborated with Kerstin Denecke to write a new research article entitled What Can We Learn from Quality Requirements in ISO/TS 82304-2 for Evaluating Conversational Agents in Healthcare? The article was published in Studies in Health Technology and Informatics. Abstract:  Evaluating conversational agents (CA) that …