IALH Research Fellow Helen Monkman has co-authored a new research article entitled Automation vs. Innovation: Unexplored Strategies to Improve Virtual Care. Collaborating authors include Craig E. Kuziemsky, Helen Monkman, Juell Homco, Andrew Liew, Hannah Park, Kevin Wu, Blake Lesselroth. The article was published in Studies in Health Technology and Informatics.
Abstract:
While there is a global desire to increase digital health capacity, digital health should transform health services delivery rather than simply automate – or worse – replicate existing practices. Failing to capitalize on this transformative potential misses an opportunity to engage patients and other users to provide a more person-centered experience. However, digital transformation done recklessly can disrupt workflow, alienate users, and jeopardize patient safety, as we have observed with implementation of many digital health tools. This paper uses a telemedicine example to provide insight into how digital health innovation can be a meaningful enabler of health system transformation. Examining different ways to leverage digital health technologies is crucial to best capitalize on their potential.
To read the full article, see DOI:10.3233/SHTI230357