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Commerce feeds curiosity at campus food bank

Commerce feeds curiosity at campus food bank

By Sasha Milam. Originally published in The Ring. Tari Murwira, who graduates this July with a commerce degree from the Peter B. Gustavson School of Business at UVic, can count her spare hours over the last year in cans of soup, jars of peanut butter and liters of...
Customer service fail: catastrophe or opportunity?

Customer service fail: catastrophe or opportunity?

By Sasha Milam, Gustavson Content Curator Envision this scenario: a shopper orders a framed print online—a Fear and Loathing in Las Vegas black-and-white print, in this case. The order arrives, and the customer eagerly unwraps the package, only to discover that the...