{"id":823,"date":"2021-09-02T16:35:26","date_gmt":"2021-09-02T23:35:26","guid":{"rendered":"https:\/\/onlineacademiccommunity.uvic.ca\/gradwriters\/?page_id=823"},"modified":"2021-09-27T16:02:31","modified_gmt":"2021-09-27T23:02:31","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/onlineacademiccommunity.uvic.ca\/gradwriters\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"container-fluid\">\n<div class=\"row\">\n<div class=\"col-sm-10 offset-sm-1\">\n<p>Stuck? Confused? Read through some of our frequently asked questions!<\/p>\n<p><!-- Accordion headings should be changed to respect page hierarchy --><\/p>\n<div class=\"accordion\">\n<div class=\"card\">\n<div class=\"card-header\">\n<h4 class=\"card-title\">What is CAC Online?<\/h4>\n<\/div>\n<div class=\"collapse\">\n<div class=\"card-body\">\n<p>CAC Online is a non-credit, self-enrolled Brightspace site hosted by the Centre for Academic Communication. The site is open to UVic undergraduate and graduate students as well as staff and faculty. The purpose of this site is to make available to UVic students and faculty educational resources for understanding academic expectations as well as academic speaking, reading, and writing at UVic.<\/p>\n<\/div>\n<h4><strong>How do I book an appointment?<\/strong><\/h4>\n<p>To book an appointment with the CAC, head to <a href=\"http:\/\/uvic.ca\/cac\">our website<\/a> and click the &#8220;Book an Appointment&#8221; button. Alternatively you can go directly to <a href=\"http:\/\/uvic.mywconline.com\">our booking system<\/a> and register and book an appointment. For more detailed instructions and screenshots, visit <a href=\"https:\/\/onlineacademiccommunity.uvic.ca\/gradwriters\/wp-content\/uploads\/sites\/2029\/2021\/09\/distance-and-online-booking-instructions.pdf\">our booking instruction sheet<\/a>.<\/p>\n<p>If you have any issues reaching the booking site, here are a couple of things you can try:<\/p>\n<ol>\n<li>Make sure that the URL is correct: <a href=\"https:\/\/uvic.mywconline.com\/schedule.php\">https:\/\/uvic.mywconline.com\/schedule.php<\/a><\/li>\n<li>If that does not work, try running a hard refresh: on Windows, press and hold down Ctrl and click on the refresh icon in your browser, or hold down Ctrl and press F5. On Mac, press Command+Option+R, or hold down the Shift button and click on the refresh icon in your browser.<\/li>\n<li>Check your connectivity<\/li>\n<li>If you still cannot access the system, please send us an e-mail at <a href=\"mailto:cacspecialist@uvic.ca\">cacspecialist<span class=\"\">@uvic.ca<\/span><\/a>, and attach a screenshot of the error page that you are receiving; we will work with you to troubleshoot the issue.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<div class=\"card\">\n<div class=\"card-header\">\n<h4 class=\"card-title\">How do I access CAC resources?<\/h4>\n<\/div>\n<div class=\"collapse\">\n<div class=\"card-body\">\n<p>If you click on the Content tab on the top navigation bar, you will find a list of modules on the left side of your screen. Work through the modules to access the CAC resources. Return to this page at any time to navigate to a different module.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"card\">\n<div class=\"card-header\">\n<h4 class=\"card-title\">How do I access CAC resources on a particular topic?<\/h4>\n<\/div>\n<div class=\"collapse\">\n<div class=\"card-body\">\n<p>You can select specific content within each module to explore resources on a particular topic. Each page includes links to self-paced worksheets as well as resources found off-site.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"card\">\n<div class=\"card-header\">\n<h4 class=\"card-title\">What if I can&#8217;t find the resource I am looking for?<\/h4>\n<\/div>\n<div class=\"collapse\">\n<div class=\"card-body\">\n<p>If, in exploring our modules, you have additional questions about your topic or cannot find the academic resource you need, please let us know by contacting us (<a href=\"mailto:cacmgr@uvic.ca\">cacmgr@uvic.ca<\/a>).\u00a0A CAC Specialist will address your question or concern by the end of that same business day.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"card\">\n<div class=\"card-header\">\n<h4 class=\"card-title\">Where do I find other academic resources?<\/h4>\n<\/div>\n<div class=\"collapse\">\n<div class=\"card-body\">\n<p>If you are in need of other academic success tools, please visit <a href=\"https:\/\/onlineacademiccommunity.uvic.ca\/LearnAnywhere\/\" target=\"_blank\" rel=\"noopener\">UVic&#8217;s Learn Anywhere site<\/a> for additional information about available resources and services.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"card\">\n<div class=\"card-header\">\n<h4 class=\"card-title\">Will the tutor edit or proofread my work?<\/h4>\n<\/div>\n<div class=\"collapse\">\n<div class=\"card-body\">\n<p>No. \u201cEditing\u201d means that the tutor makes changes and corrections for you. We are not here to \u201cfix\u201d your work; that doesn\u2019t make you a better writer! Tutors may point out patterns in error and make suggestions about improving flow, clarity, and organization, but they won\u2019t draft the changes for you or tell you what to write.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"card\">\n<div class=\"card-header\">\n<h4 class=\"card-title\">UVic has a new policy on editing, and I\u2019m not sure how the CAC\u2019s tutoring fits into it. Can you clarify?<\/h4>\n<\/div>\n<div class=\"collapse\">\n<div class=\"card-body\">\n<p>Good news! Our tutors are not editors. We do not manipulate, revise, correct, or alter your work for you; rather, our aim is to make you a better editor yourself by giving feedback that prompts you to evaluate your work and make your own revisions. Look for details about the policy and more at the university\u2019s webpage on academic integrity.<\/p>\n<p>As always, check with your instructor if you\u2019re not sure about the limitations of the policy in a particular course, and make sure that you get written authorization if your instructor or supervisor has recommended that you hire a professional editor.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><!-- Template JavaScript --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Stuck? Confused? Read through some of our frequently asked questions! What is CAC Online? CAC Online is a non-credit, self-enrolled Brightspace site hosted by the Centre for Academic Communication. The site is open to UVic undergraduate and graduate students as well as staff and faculty. The purpose of this site is to make available to &hellip; <a href=\"https:\/\/onlineacademiccommunity.uvic.ca\/gradwriters\/frequently-asked-questions\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Frequently Asked Questions<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":6785,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-823","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/onlineacademiccommunity.uvic.ca\/gradwriters\/wp-json\/wp\/v2\/pages\/823","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onlineacademiccommunity.uvic.ca\/gradwriters\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onlineacademiccommunity.uvic.ca\/gradwriters\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onlineacademiccommunity.uvic.ca\/gradwriters\/wp-json\/wp\/v2\/users\/6785"}],"replies":[{"embeddable":true,"href":"https:\/\/onlineacademiccommunity.uvic.ca\/gradwriters\/wp-json\/wp\/v2\/comments?post=823"}],"version-history":[{"count":5,"href":"https:\/\/onlineacademiccommunity.uvic.ca\/gradwriters\/wp-json\/wp\/v2\/pages\/823\/revisions"}],"predecessor-version":[{"id":841,"href":"https:\/\/onlineacademiccommunity.uvic.ca\/gradwriters\/wp-json\/wp\/v2\/pages\/823\/revisions\/841"}],"wp:attachment":[{"href":"https:\/\/onlineacademiccommunity.uvic.ca\/gradwriters\/wp-json\/wp\/v2\/media?parent=823"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}