Tutela Technologies provides telecommunications companies with wifi and mobile network monitoring and analysis tools. The tools offer wireless service providers an in-depth analysis of their networks, complete with customer experience, network experience, and video experience reports, without requiring any additional infrastructure.
Data is collected through a crowdsourced network performance model using technology that embeds into mobile applications to track when and how network conditions affect the in-app experience. This unbiased information from the customer’s perspective gives Tutela’s users a profound understanding of their customer experience. With these comprehensive insights into network performance and quality, Tutela’s clients are able to make better infrastructure investments while increasing customer acquisition, satisfaction, and loyalty.
Tutela’s founders, Hunter MacDonald, Anthony Kroeker, David Yarish, and Brennen Chow graduated from the University of Victoria’s engineering program. With the guidance from The Alacrity Foundation Mentorship team, the founders launched Tutela Technologies. The company, based in Victoria, BC, was established in 2011 and has continued to develop and grow, now employing nearly 40 people (2019), with the help of Alacrity’s knowledgeable advisors.
About the Software
Tutela’s Network Assessment Tool automatically records data concerning wireless signal strengths, download speeds, latency and other performance metrics. It then reports its findings to the Network Analysis Dashboard where the data may be easily interpreted. The simple and very approachable UI hides the complexity of the program itself, the most powerful of its kind. Such a program is paramount in this rapidly expanding industry, in which demand for data is nearly limitless. This is a great feedback tool for cell carriers wanting to optimize their networks.
Awards
2013 VIATeC Technology Awards – Emerging Technology Company of the Year (Read more)
2014 VIATeC Technology Awards – Team of the Year (Read more)
2014 BC Business 30 Under 30 – Awarded to Hunter MacDonald (Read More)
2017 VIATeC Technology Awards – Emerging Leader of the Year awarded to Hunter MacDonald (Read More)
2019 VIATeC Technology Awards – Scale-Up of the Year awarded (Read More)
Partners
Tutela Technologies is partnered with BSG Wireless, Mariner Partners, Edgewater Wireless, TaraSpan, Netas, Newcon, The Alacrity Foundation, Amdocs, Greenpacket, Quality Mobile, and ODatek.