[\/et_pb_text][et_pb_image src=”https:\/\/onlineacademiccommunity.uvic.ca\/O365\/wp-content\/uploads\/sites\/4946\/2020\/04\/please-work-300×71.png” _builder_version=”4.16″ custom_margin=”||1px||false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_menu active_link_color=”#d6d6d6″ _builder_version=”4.16″ menu_font=”|600|||||||” menu_text_color=”#FFFFFF” background_color=”rgba(0,0,0,0)” text_orientation=”justified” custom_margin=”|0px|0px|1px|false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][\/et_pb_menu][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/onlineacademiccommunity.uvic.ca\/O365\/wp-content\/uploads\/sites\/4946\/2020\/04\/1101px-Microsoft_Office_Teams_2018\u2013present.svg-1.png” align=”center” _builder_version=”4.16″ width=”67%” global_colors_info=”{}”][\/et_pb_image][et_pb_text admin_label=”Text” _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n
Microsoft Teams is a communication and collaboration tool designed to connect team members and enhance collaboration. Teams allows you to communicate quickly with your colleagues or classmates and collaborate using familiar Microsoft services such as Word, PowerPoint, and Excel.<\/p>\n
See our Introduction to Microsoft Teams video,<\/a>\u00a0Getting Started with Teams<\/a>, and Teams Quick Start Guide<\/a>.<\/p>\n Like other chat tools, Teams lets you set up multiple \u201cchannels\u201d (discussion areas) for your team, conduct live voice and video calls, share your screen, and share and store files.<\/p>\n With Teams, channels of colleagues or classmates can create content while collaborating with one another at the same time. Users can share files through Teams both internally and externally.<\/p>\n See our Getting Started with Channels part 1<\/a> and part 2<\/a> videos.<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_accordion _builder_version=”4.20.4″ global_colors_info=”{}”][et_pb_accordion_item title=”Q&A in Teams Meetings” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” open=”on”]<\/p>\n Microsoft has launched a dedicated Question\/Answer Microsoft Teams app to facilitate Question\/Answer style engagement in Microsoft Teams meetings and Webinars. Check out Microsoft how-to guides for using this new Teams app here.<\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Microsoft Polls in Teams Meetings ” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Microsoft has re-worked the Polling functionality in Teams Meetings to occur through a new Microsoft Polls Teams App.Checkout Microsoft how-to guides for using this new Teams app here.<\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to schedule a webinar in Teams” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Microsoft Teams webinars provide the tools to schedule\u00a0your webinar, register attendees, run an interactive presentation, and analyze attendee data for effective follow-up.<\/p>\n UVic Microsoft Teams webinars are not authorized for use with registrants under the age of 13. Use of of Microsoft Teams webinar registration at UVic must be compliant with\u00a0<\/span>UVic Policy IM7800<\/a>.<\/span><\/p>\n See Microsoft’s documentation:<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to create a Shared channel” open=”off” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Shared channels are now available in Microsoft Teams. Shared channels allow you to collaborate with people both inside and outside of your team. Note that you will only be able to use shared channels with other people and teams at UVic.\u00a0<\/p>\n See Microsoft’s documentation on how to create and manage membership in shared channels:<\/p>\n For information on creating standard or private channels, see Microsoft’s documentation.<\/a>\u00a0<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to sign in” _builder_version=”4.19.4″ global_colors_info=”{}” open=”off”]<\/p>\n If you don’t have a UVic Office 365 account yet, login with your NetLink ID and passphrase to onlineservices.uvic.ca\u00a0<\/a>and sign up for Office 365.<\/p>\n If you already have a UVic Office 365 account, login to portal.office.com<\/a> with your NetLinkID@uvic.ca and passphrase and click Teams.<\/p>\n Please allow up to 48 hours<\/strong> after you have signed up for Office 365 for all of the Teams features to populate. After 48 hours, you may need to sign out of Teams and sign back in.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Who can use Teams” _builder_version=”4.17.6″ global_colors_info=”{}” open=”off”]<\/p>\n Teams is available to all faculty, staff, and students. Users can only access individual teams by invitations.<\/p>\n Once you’ve signed up for your UVic Microsoft 365 account, access Teams and join our Teams Support team! Team code:\u00a0kwj8elm<\/strong><\/p>\n For more information, see the Teams FAQ<\/a> below.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to request a team” _builder_version=”4.20.4″ global_colors_info=”{}” open=”off”]<\/p>\n Teams are automatically provisioned for every CRN course. If you’re an instructor, your course teams will be available on your Teams dashboard.<\/p>\n You can request a team for all other use cases, such as cross-listed courses, departments, or workspaces, after completing a short Teams training course on Brightspace. Visit our Microsoft Teams support page<\/a> to access the course and the teams request form. Please allow up to 48 hours for your team to be provisioned.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to start a chat” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n See Microsoft’s documentation on how to start a chat in Teams<\/a>\u00a0and Six things to know about chat in Teams.<\/a><\/p>\n As of July 15, 2021 UVic is implementing a 5-month data retention schedule to Microsoft Teams Chat messages in accordance with UVic’s records management obligations.\u00a0 Teams Chat messages that are older than 5 months will be deleted from the system beginning July 15, 2021.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to call someone” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n See Microsoft\u2019s documentation on how to\u00a0<\/span>start a call from a chat in Teams<\/a>\u00a0for more information.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to share files” _builder_version=”4.19.4″ global_colors_info=”{}” open=”off”]<\/p>\n See Microsoft’s guide on how to\u00a0collaborate on files in Teams<\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to book a meeting in Teams” _builder_version=”4.17.6″ global_colors_info=”{}” open=”off”]<\/p>\n Faculty, staff, and students can book Teams meetings through the Teams calendar<\/a> or by using the Teams Meeting Outlook add-in.<\/a><\/p>\n You can also use the Meet Now<\/a> feature in a team for adhoc meetings.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to use Teams for your class” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n Please see Technology Integrated Learning for quick guides and help using class style teams: https:\/\/onlineacademiccommunity.uvic.ca\/TeachAnywhere\/learning-technologies\/#teams<\/a>\u00a0<\/p>\n You can add your Brightspace course as a website tab in your team for ease of access. See our how-to guide<\/a> for more information.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to generate captions for your Teams meeting recording” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n When recording a Teams meeting, ensure you click the ‘Start transcription’ button when you click ‘Start recording’. After the meeting, you will be able to view the recording with captions in OneDrive or the Team channels files, depending on where you hosted the meeting.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to download an attendance report during a Teams meeting” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How to hide a team” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n To hide a team, click the ellipses in the top-right corner of the team and select Hide<\/strong> from the drop-down menu:<\/p>\n This will move the team to your Hidden teams:<\/strong><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”#16284c” global_colors_info=”{}”][et_pb_row module_id=”teamsfaq” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_accordion _builder_version=”4.23.4″ custom_margin=”46px|||||” global_colors_info=”{}”][et_pb_accordion_item title=”How do I request a team?” open=”on” _builder_version=”4.20.4″ global_colors_info=”{}”]<\/p>\n Teams are automatically provisioned for every CRN course. If you’re an instructor, your course(s) already have teams ready and waiting on your Teams dashboard.<\/p>\n You can request a team for all other use cases, such as cross-listed courses, departments, or workspaces, after completing a short Teams training course on Brightspace. Visit our Microsoft Teams support page<\/a> to access the course and the teams request form. Please allow up to 48 hours for your team to be provisioned.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do I get Microsoft Teams?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n Login with your UVic NetLink ID to onlineservices.uvic.ca<\/a>\u00a0to sign up for a UVic Office 365 account. Access Teams through the Office 365 portal<\/a>.<\/p>\n Please allow up to 48 hours<\/strong> after you have signed up for Office 365 for all of the Teams features (including chat and calling for faculty and staff) to populate.\u00a0After 48 hours, you may need to sign out of Teams and sign back in.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I need to chat with a UVic colleague or student in Teams but I can’t find them by searching. What do I do?” _builder_version=”4.19.4″ global_colors_info=”{}” open=”off”]<\/p>\n Ensure you have configured your Teams Desktop application as your preferred Office chat application.\u00a0 You can do this in your Teams application’s in General Settings.<\/strong><\/a>\u00a0 The setting to enable is called Register Teams as the chat app for Office (requires restarting Office applications).\u00a0<\/strong><\/p>\n After registering Teams as the chat app for Office, in Outlook, open the contact card<\/a> of the person you’d like to chat with and click the little chat icon. This will open up a chat in Teams with the person.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I can’t find a UVic colleague or student to add to my team. How else can I add them to my team?” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n If you are having difficulty finding the person you want to add to your team, you can provide potential team members with a\u00a0join code or link<\/a>. Please note that a team owner will need to approve a member joining through a team link; the team code will allow members to join the team without any further action by a team owner.<\/p>\n Students registered in a course should automatically have access to the course team.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I add people outside of UVic into my team?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n Yes, you can add people outside of UVic by email into your team.<\/p>\n Before inviting external guests into your team, you should review the content in your team to determine whether it is appropriate for external guests to access. Please contact\u00a0<\/span>privacyinfo@uvic.ca\u00a0<\/a>if you have any concerns.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I’m an instructor. Can I have a team for my CRN course?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n Yes, a team for each of your courses will be automatically provisioned and available, should you choose to use it, on your Teams dashboard. Your teams will not be available to your students until you choose to ‘activate’ them. A step-by-step walkthrough of this activation process can be found here<\/a>.<\/p>\n You can request a cross-listed team using the team request form<\/a>.<\/p>\n See Microsoft’s Quick Start guides<\/a> for class teams.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How can I make it easy for my students to access my Brightspace course in my team?” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n You can add your Brightspace course as a website tab in your course team.\u00a0 Please see our how-to guide<\/a> for more information.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Are breakout rooms available in Teams Meetings?” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Yes!\u00a0\u00a0See Microsoft’s Breakout Rooms Quick Start Guide for Educators<\/a> for some helpful tips to get started.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How can I make sure captions are generated for my Teams meeting recording?” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n When recording a Teams meeting, ensure you click the ‘Start transcription’ button when you click ‘Start recording’. After the meeting, you will be able to view the recording with captions in OneDrive or the Team channels files, depending on where you hosted the meeting.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I’m a student. Can I use Teams?” _builder_version=”4.19.4″ global_colors_info=”{}” open=”off”]<\/p>\n If you have a course that is using Teams, you will be able to access your course team. See Microsoft’s Quick Start guides<\/a> for using class teams as a student.<\/p>\n If you aren’t in a course that is using Teams, you will be able to access the Teams workspace as well as the chat and calling features. This allows you to have one-on-one and group chats.<\/p>\n Please email helpdesk@uvic.ca<\/a>\u00a0if you have any questions.<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Are there difference between Teams for students and Teams for employees?” _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n There are a few things that students cannot do in UVic’s Microsoft Teams service:<\/p>\n Note: students who also have employee roles will get the employee functionality<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How do you decide when to start a new channel vs. just creating a whole new team? ” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n In general, fewer teams remain more active so the fewer the better. If the membership of your channel is wholly contained in your team, it is probably a good candidate for a channel. If the membership of your channel involves people from another department or even guests from other institutions, that might be a trigger for a new team entirely. We get into a bit more detail in our team owner course: https:\/\/www.uvic.ca\/systems\/support\/computerssoftware\/microsoft365\/protected\/teams-request-form.php<\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What\u2019s the difference between team channels and chats?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n Team channels are places where everyone on the team can have open conversations that will be viewable for everyone in the team.<\/p>\n Chats are meant for one-on-one or one-to-few collaboration and are only visible to those people in the chat. Chats are treated as transitory records and have a 5-month retention policy applied to them. Teams Chat messages that are older than 5 months will be deleted from the system.<\/p>\n You can also have private channels for focused collaboration where only select members will have access to the channel. There is a limit to the number of private channels and public channels in a team.\u00a0 You can view the specific limitations on Microsoft’s limits and specifications for Microsoft Teams page<\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How many channels can I create?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n There’s no limit on how many channels you can create, but there can only be a maximum of 200 channels in each team, regardless of who created them.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What browsers are supported for Teams?” _builder_version=”4.19.4″ global_colors_info=”{}” open=”off”]<\/p>\n Microsoft Teams app works in Microsoft Edge, the latest version of Chrome, and the latest version of Firefox. Teams is not fully supported in Safari yet. If you are using Safari, you may have to go to Preferences<\/strong> > Privacy<\/strong>\u202f and uncheck the Prevent cross-site tracking<\/strong> setting. See Microsoft\u2019s Safari Browser support<\/a> for more information.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Where do I download the Teams app?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n PC users: If your computer is a DSS supported machine, install the Teams app through your computer’s Software Center application.<\/p>\n Mac, Android, and iOS users can download the apps from\u00a0Microsoft’s Teams download page.<\/a><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Are my files and conversations in Teams secure?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n You must abide by UVic\u2019s record management policies, including IM 7200<\/a>, IM 7700,<\/a> and IM 7800<\/a>\u00a0while using Teams. \u00a0Microsoft Teams is built on the Office 365 hyper-scale, enterprise-grade cloud, delivering advanced security and compliance capabilities. Data is encrypted in transit and at rest. Files are stored in your team’s shared storage and are backed by encryption. Notes are stored in OneNote and are backed by OneNote encryption.\u00a0 You can read more about security and compliance in Microsoft’s documentation found here<\/a>.<\/p>\n Students, please note that all interactions within UVic Microsoft 365, including Microsoft Teams, are subject to the university expectations and policies. Please see\u00a0Online Student Conduct<\/a>\u00a0for more information.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What kind of conversations can I have in Teams?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n Microsoft Teams is a university communication channel. Abide by record management policies, including IM 7200<\/a>, IM 7700<\/a>, and IM 7800<\/a>. Use UVic email for formal conversation and decisions and consult with your supervisor about your department’s data storage strategy.<\/p>\n Microsoft Teams Chats are treated as transitory records and have a 5-month retention policy applied to them. Teams Chat messages that are older than 5 months are deleted from the system.<\/p>\n Students, please note that all interactions within UVic Microsoft 365, including Microsoft Teams, are subject to the university expectations and policies. Please see\u00a0Online Student Conduct<\/a>\u00a0for more information.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Are my files and conversations in Teams FIPPA compliant?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n All data is stored in Canada, however, some automated processing may occur outside of Canada. This may include things like spell check and video transcription. You can read more about privacy in Microsoft\u2019s documentation found here<\/a>.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What apps can I use in Teams?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n Whitelisted apps include Praise and Weather. You will also be able to add the following Microsoft 365 apps:\u00a0 Lists, Planner, Stream, Forms, Wiki, OneNote, Staff Notebooks, Edu Notebooks (class style teams), Assignments (class style teams), as well as the familiar Office 365 applications.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Why can\u2019t I add other apps such as Twitter or Trello to my Teams?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n For privacy and information security reasons, you can only add apps that have been whitelisted by University Systems. Please contact helpdesk@uvic.ca<\/a>\u00a0if you have any questions about this.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What can I customize in Teams?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n You can customize your settings such as theme, language, time zone, and date. See Microsoft\u2019s change settings in Teams<\/a> documentation for more information.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”How many members can a team have?” _builder_version=”4.19.4″ global_colors_info=”{}” open=”off”]<\/p>\n 10,000. Please see Limits and specifications for Microsoft Teams<\/a> documentation for more information.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Can I block a user from messaging me via chat?” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Yes. In chat, click the ellipses beside the user you wish to block and first select\u00a0Mute\u00a0<\/strong>and then\u00a0Hide\u00a0<\/strong>from the dropdown menu. You will not see any more messages from the user.<\/p>\n You can report concerns about online student conduct<\/a> by emailing\u00a0<\/span>onlineconduct@uvic.ca<\/a>\u00a0Any\u00a0concerns about student conduct may be reviewed and responded to in accordance with the appropriate university policy.\u202f<\/span><\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Will users be able to find me in Teams ?” _builder_version=”4.17.6″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n Students will not be discoverable in Teams or other Microsoft 365 applications. Staff and faculty will be discoverable by default but can be hidden from the Gloabal Address List (GAL). Please contact helpdesk@uvic.ca<\/a> for more information.\u00a0<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”I’m a student – will my preferred email address display in Teams?” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n No. The email attribute is only provided by UVic for faculty and staff.\u00a0Students\u2019 personal\/preferred email (eg- joestudent@gmail.com or other non-UVic addresses) is not available on student profiles in Teams.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”What is the retention policy for a team? Will my team ever be deleted?” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n\n
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<\/strong><\/p>\nTeams FAQ<\/strong><\/span><\/h1>\n
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